This assessment’s HRM healthcare challenge is implementing HR best practices that avoid malpractice cases and litigation for Vila Health doctors, nurses, and other medical staff. Medical malpractice can occur when appropriate treatment is not provided and causes harm, injury, or death to a patient. This issue is ever evolving and is controversial as the number of cases are on the rise in the healthcare industry.
To prepare for writing an advisory report in this assessment, conduct research on how to implement processes that avoid malpractice cases by doctors, nurses, and other medical staff in healthcare settings.
HRM Healthcare Challenge
Sylvia Reed, Director of Human Resource Management for the Western United States at Vila Health, has come to you for advice regarding current best practices of avoiding malpractice by healthcare professionals. She hopes to see a practical approach to avoiding litigation concerning this issue and asks how you would respond to a malpractice situation.
Using course resources and your own research, include the following in your advisory report:
• Summarize the researched malpractice cases.
o Choose cases from two different medical staff roles.
o Describe the errors that resulted in the litigation of the malpractice cases.
• Evaluate how the practices, policies, and systems contributed to the ethical, legal, or regulatory failure in the malpractice cases.
o Be sure to identify the practices, policies, and systems for both cases involving different roles.
• Recommend how to avoid future litigation in similar malpractice cases.
o What best practices can HR institute to be preemptive in avoiding future litigation?
o What would the benefit be to the organization and to patients?
o Explain how your approach is primarily ethical, legal, or both.
The deliverable for this assessment applies professional skills in HRM to workplace situations that you will likely encounter in your day-to-day work. As part of your learning, we focus on the development of effective professional communication skills for the workplace. Your assessment should meet the following additional requirements:
• Length: Your advisory report should be 3–5 typed, double-spaced pages, plus the cover and resources pages.
o The first page should be a cover sheet with your name, the course number, assessment title, and date. No other information is required on this page.
o The last page should be the reference list.
• Organization: Make sure that your assessment writing is well organized, using headings and subheadings to organize content for the reader.
• Font and font size: Times New Roman, 12 point.
• Resources: Use 3–5 references and include both trade publications and peer-reviewed articles.
• Evidence: Support your assertions with data and/or in-text citations.
• APA formatting: Resources and in-text citations are formatted according to current APA style and formatting (see Evidence and APA Campus page).
• Written communication:
o Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence.
o Use spell-check and other tools to ensure correct spelling and grammar.
Review the Malpractice Advisory Report scoring guide before submitting to ensure that you have met the expectations of this assessment.
Portfolio Prompt: You should consider adding this assessment to your personal ePortfolio. This assessment demonstrates your ability to research malpractice cases for different medical worker roles and write about practical approaches to avoid litigation. This skill is necessary in a professional setting when you are trying to make recommendations. You will want to organize your assessments to easily support future reflection and to showcase your knowledge with employers after graduation. For more information on ePortfolio, visit the Campus ePortfolio page.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies:
• Competency 1: Assess how the regulatory environment, the industry structure, and payer systems influence the delivery of health care.
o Summarize the researched malpractice cases.
• Competency 2: Evaluate practices, policies, and systems used to guide HR in ethical, legal, and regulatory compliance.
o Evaluate how the practices, policies, and systems contributed to the ethical, legal, or regulatory failure in the malpractice cases.
• Competency 3: Assess how health care organizations achieve health care delivery outcomes in a regulatory environment.
o Recommend how to avoid future litigation in similar malpractice cases.
• Competency 4: Communicate in a manner that is consistent with expectations for human resource professional in health care.
o Support main points, assertions, arguments, conclusions, or recommendations with relevant and credible evidence.
