Select a workplace claim to investigate, and write a 4–5 page report in which you explain how you will investigate it and recommend actions.
- Provide, in your own words, an overview of the regulation or law that should be considered when investigating the claim presented.
- Summarize the steps that you will follow during the investigation and their relevant impacts.
- What parties will you interview?
- Describe the specific issues you need to investigate.
- What policies or procedures should you follow?
- Describe the interview questions you should consider or avoid during this process. Consider relevant employment laws.
- What type of documentation will you collect and who has access to these?
- Compare the various alternative dispute resolutions (ADR) processes.
- Compare the pros and cons of using negotiation, mediation, or arbitration.
- Which ADR practice would you suggest for this situation and why?
- Recommend corrective action or actions to put into place, including policy changes and training.
- What changes to policy should be considered?
- How will you prevent retaliation from occurring with any of the employees involved in the investigation?
- What training should be completed or suggested?
- How will the organization cultivate an atmosphere of trust once the investigation is completed?
