Watch the “Process Strategy and Analysis at Cleveland Clinic” video (https://mediaplayer.pearsoncmg.com/assets/buspub-managment-2021-krajewski13e_0136860761-process_strategy_and_analysis).
Write a case study analysis with answers to the questions using your critical thinking and moral reasoning skills
in addition to the time and motion study the Cleveland Clinic followed, what other work measurement techniques might have been used? Why?
Which data analysis tools and metrics might have been used to quantify what the project team observed in the daily travel workflow?
After reviewing the various process strategy and analysis techniques in this chapter, what else could Cleveland Clinic do to make the Six Sigma process improvement project even more effective?
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