NSG 4029 SU Patient Care and Safety in Health Care Systems Questions – Description
Consider the following scenario:
Tina is a new RN from the Philippines, working on a medical-surgical unit. She is enthusiastic and an excellent nurse. One day, Tina administered the wrong medication to a patient and documented it in the patient’s electronic health record. The error was discovered by George, a nurse on the night shift, who completed an incident report. The next morning, Tina was called into the nurse leader and manager’s office and reprimanded for the error. In the days that followed, George belittled Tina whenever he saw her. George told several nurses about Tina’s error and they began teasing her. Often, Tina would walk into the breakroom to find staff gossiping about her. Tina began feeling depressed and hated to go to work. After several months of being bullied, Tina resigned and went to work at another hospital.
In your paper, discuss the leadership improvement plan within this unit, including the topics below related to incorporating a healthy work environment:
Describe the need for team member respect, value, and security.v
Discuss a safe and caring culture by demonstrating effective use of strategies to reduce harm to self and others, as well as zero tolerance for bullying or lateral/horizontal violence.
Explain the leadership role to improve team member support within a diverse workforce.
Discuss the importance for all team members to actively engage and support a healthy work environment.
Identify three (3) leadership interventions that should have occurred within the case scenario above.
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