Learning to delegate scenario:
This is the fourth project that Anna has delegated to Amanda, and she is starting to feel she would be better off doing it herself! While Amanda is willing to take on additional assignments, she just doesn’t seem to be willing to be responsible for the assignment. She won’t do anything without first checking in with Anna. Today alone she walked into Anna’s office four times to ask these questions:
“How should I do this?”
“I can’t reach Jack on the phone, and I need to ask him a question. What should I do?”
“Where can I find the information, I need to complete this task?”
“I contacted Terry, but she is on vacation for the next week. What do you want me to do?”
How would you handle this situation?
Nurse Competency Scenario
You have recently started a position as a department director with five managers reporting to you. Earlier today, one of your managers reports that a client expired on her unit. She suspects that a factor that may have contributed to the client’s demise may be related to the actions of a nurse on her unit. This nurse has several notes in her personnel file that reflect potential client abuse. You and the nurse manager both have concerns that this sentinel event must be investigated.
Later in the day, the Chief Nursing Officer asks you to speak to new nurse managers to share attributes of leadership with the plan of enhancing their leadership skills. You see an opportunity to combine the situation of the client with a bad outcome, due to the alleged influence of one of the nurses, while building information to share this real-life situation with new nurse leaders.
Reflect on what leadership and management attributes and what it takes to investigate this unfortunate situation when answering these questions.
At least five leadership and/or management attributes for nurse leaders as well as how they can improve client outcomes.
Steps you would take to ensure the collection of data regarding this incident.
Describe how your transformational leadership style may influence the process of investigating this professional nurse colleague that reports to one of your unit managers
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