Layout Strategies, Human Resources, Job Design, and Work Measurement – Description
Assignment
Module 5: State Automobile License Renewals
CASE STUDY – State Automobile License Renewals
Read the Case Study in Chapter 9 of your textbook on page 403.
and find this Case Study at the bottom of the page.
Read it completely and then answer the four discussion questions that follow. Write
out and number each Discussion Question
(put in bold type, single-spaced), and then use the APA essay style to answer each
of the four questions in complete sentences.
The fourth question is comprehensive in two parts so be certain to demonstrate your
analytical ability and give thorough explanations with at least a 250-word essay.
1.What is the maximum number of applications per hour that can be handled by the
The present configuration of the process?
2. How many applications can be processed per hour if a second clerk is added to
check for violations?
3. If the second clerk could be added anywhere you choose (and not necessarily to
check for violations, as in Question 2), what is
the maximum number of applications the process can handle? What is the new
configuration?
4. How would you suggest modifying the process to accommodate 120 applications
per hour? What is the cost per application of this new configuration?
Please read and complete the Case Study on page 437. The “People” Focus:
Human Resources at Alaska Airlines. & nbsp; Please answer these three questions:
1. Summarize Alaska Airlines’ human resources focus in your own words. Be
thorough and holistic with your answer.
2. Why is employee empowerment useful to companies such as Alaska Airlines?
3. What tools discussed in the chapter might be employed to enhance the
company’s training and performance efforts? Why?
M5 Assignment UMBO – 2, 4
M5 Assignment PLG – 2
M5 Assignment CLO – 2
Please, your answers will be in APA format. Be sure to include properly formatted references and in-text citations in all assignments. “In your own words” means to paraphrase (use references).600+words. please use 5 or more references not older than 5 years
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