ENC Miami Dade College Write a memo regarding a situation created in the workplace – Description
Workplace Memo Assignment
This assignment asks you to assess a workplace situation and determine what could or should have been done to prevent the situation. Take what you have learned about transformative leadership to support your position.
Purpose of the Assignment: The purpose of this assignment is for you to analyze the case study provided to determine what could or should have been done to prevent the situation presented in the case study.
Audience of the Memo: I am the audience for this memo. Your goal is to assess the situation presented and discuss what could or should have been done to prevent it. Use what you have learned about transformative leadership to support your observations and recommendations.
Details of the Case Study
This case involves a sales rep, Kiera, who was recently promoted to the manager of a sales team and the issues she faced in that position. Though there are two parts to this case study (parts A &B), we will only focus on Part A, Kiera’s point of view.
the case study will be upload as a pdf.
Steps to Completing this Assignment:
Read the case study.
Determine what happened.
Write down what you think led to the situation.
Write down what you think could or should have been done to prevent the situation.
Find research to support why you think what you are suggesting could or should have been done is the best approach.
You may use what you learned in Practice Writing 1 & 2, where you researched various leadership styles and transformative leadership, if you think it is suitable.
Writing your Memo
Make sure to include the following in your memo:
An introduction to your memo which includes the purpose of your memo.
A section which briefly summarizes the case study.
A section which discusses what went wrong.
A section which discusses what you think could or should have been done to prevent this situation. Remember to include research here. Describe best practices and present examples.
A closing section which recaps and makes a statement about leadership and the best method to prevent issues like this from happening.
Use the facts of the case to complete this assignment and use factual, researched, information to convey your message about leadership.
Writing Guidelines
Your memo should be 500-700 words with a minimum of two (2) researched sources cited, in text (within the memo) and in a Works Cited page. A memo is single-spaced with an additional space between paragraphs and headings and subheadings throughout. Make sure to present the information using appropriate and professional language.Workplace Memo_2022 (1)
Workplace Memo_2022 (1)
Criteria Ratings Pts
This criterion is linked to a Learning OutcomeContent
80 to >65.0 pts
Exceptional
The memo does an exceptional job of providing an introduction, a purpose statement, a summary of the case, and a discussion of what went wrong. In addition, the memo includes a section which discusses what you think could or should have been done to prevent this situation, describing best practices and providing examples, and it includes a closing which recaps and makes a statement about leadership and the best method to prevent issues like this from happening. You effectively use research to support the message being conveyed and the research is presented in a meaningful way with an attributive tag (lead in) and closing with a parenthetical reference. The memo is effective in helping the audience understand what happened and what should or could have been done to prevent the situation from happening.
65 to >56.0 pts
Acceptable
The memo does an acceptable job of providing an introduction, a purpose statement, a summary of the case, and a discussion of what went wrong. In addition, the memo includes a section which somewhat discusses what you think could or should have been done to prevent this situation, somewhat describing best practices and providing examples, and it includes a closing which recaps and makes a statement about leadership and the best method to prevent issues like this from happening. You use research to support the message being conveyed and the research is somewhat presented in a meaningful way. The memo is somewhat effective in helping the audience understand what happened and what should or could have been done to prevent the situation from happening.
56 to >0 pts
Unacceptable
The memo does not do an acceptable job of addressing the assignment. It lacks one or more of the following: an introduction, a purpose statement, a summary of the case, and a discussion of what went wrong. In addition, the memo does not include a section which discusses what you think could or should have been done to prevent this situation and or does not describe best practices and examples. A closing which recaps and makes a statement about leadership and the best method to prevent issues like this from happening is missing or incomplete. There is no research or the research to support the message being conveyed and the research is not presented in a meaningful way. The memo is does not help the audience understand what happened and what should or could have been done to prevent the situation from happening.
80 pts
This criterion is linked to a Learning OutcomeFormat and Design
10 to >8.0 pts
Exceptional
The memo’s design and format are exceptional, including all the required parts of a memo. It is clearly and logically organized and includes headings/subheadings, effectively engaging the reader throughout, making it easy to follow along.
8 to >6.0 pts
Acceptable
The memo’s format is acceptable, including some of the required parts of a memo. It is somewhat organized and includes some headings/subheadings to somewhat help the reader follow along.
6 to >0 pts
Unacceptable
The memo’s format and design are unacceptable. It is not logically organized and or it does not include all the required parts of a memo and or the headings/subheadings, making it difficult to follow along.
10 pts
This criterion is linked to a Learning OutcomeStyle and Conventions
10 to >8.0 pts
Exceptional
Language, tone, and style is exceptionally appropriate for the targeted audience, the material being covered, and the publication. The memo is error free.
8 to >6.0 pts
Acceptable
Language, tone, and style is appropriate for the targeted audience, the material being covered, and the publication. The memo is somewhat error free.
6 to >0 pts
Unacceptable
Language, tone, and style is not appropriate for the targeted audience, the material being covered, and the publication. The memo is not error free, containing multiple errors.
10 pts
Total Points: 100
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