Question
Dispute resolution practitioners (for example, mediators and arbitrators) use various negotiation/communication skills throughout dispute resolution processes.
a) Give an example of two negotiation/communication skills you could use as a dispute resolver and b) Explain why you think those two negotiation / communication skills are important in dispute resolution and
c) Explain which one of those two skills you would find most challenging if you were in the role of a dispute resolution practitioner, given what you have learned in this BSL391 course. You do not need to give personal or confidential information, but rather explain why you would find that negotiation / communication skill personally challenging in a dispute resolution practitioner role.
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