REVIEW QUESTIONS (2 Points each) What are the three levels of management found in a company? What types of decisions are
made at each level?
Define transaction processing systems, and describe the role they play in a business.
Define decision support systems, and describe the role they play in a business. What is artificial intelligence?
ANALYSIS: What Level Are My Decisions?
For each of the following decisions, determine if it is operational, managerial, or strategic. (1
point each)
5. How many employees are out sick?
6. What are the sales forecasts for next month?
7. What was the impact of last month’s marketing campaign discount on the primary product?
8. How will an increase in the interest rate over the next year affect sales?
9. How will changes in health insurance laws impact the company over the next 5 years? 10. How many paychecks were incorrect during the last payroll run
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