Over the next 8 units you will keep a journal of important ideas and
concepts. You will submit the journal at the end of the course or when
directed to do so by the course facilitator.
1. Review the video: Case Management
2. Compose a 2 paragraph descriiption of the basic features of case
management.
3. Explain how this video helped you understand the case
management process.
4. Analyze and discuss how these ideas support your previous
understanding of case management
